Privacy Policy
At ALCUBIZ, we value the trust of our partners in the global metal manufacturing industry. We are committed to protecting the confidentiality regarding your technical specifications, orders, and business data.
Last Updated: October 24, 2023
1. Introduction
Welcome to ALCUBIZ. As a leading enterprise specializing in the R&D, production, and sales of high-precision copper foil, aluminum foil, and electrical alloy products, we respect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our foreign trade services, visit our website, or place orders for our products.
2. Information We Collect
To provide efficient manufacturing and supply chain services, we may collect the following types of information:
- Business Contact Information: Name, company name, job title, email address, phone number, and shipping address.
- Order & Technical Data: Details regarding your purchases (e.g., copper/aluminum foil specifications, transformer components), customization requirements (dimensions, alloy types), and CAD drawings provided for custom copper processing parts.
- Logistical Information: Information required for customs clearance, shipping documentation, and delivery to your designated port or facility.
3. How We Use Your Information
We use the collected data strictly for business purposes to ensure the continuity of your production supply:
- Order Fulfillment: To process quotes, manufacture products to your specifications, and manage inventory cycles.
- Global Logistics: To arrange transportation, insurance, and export declarations for shipments to the Middle East, Europe, and other regions.
- Communication: To provide updates on production status, technical support for material applications (e.g., IGBT modules, transformer windings), and respond to inquiries.
4. Information Sharing and Disclosure
ALCUBIZ does not sell your personal or business information. We may share necessary data with trusted third parties solely to facilitate our services:
- Service Providers: Freight forwarders, shipping lines, and logistics partners to deliver goods.
- Legal Compliance: Customs authorities and regulatory bodies as required by international trade laws.
5. Data Security
We employ advanced security measures to protect your data. Given the sensitive nature of technical parameters for high-end metal materials, our internal systems are designed to prevent unauthorized access, ensuring that your proprietary product requirements remain confidential.
6. Contact Us
If you have any questions regarding this Privacy Policy or wish to update your business information, please contact our foreign trade department:
- sales@alcubiz.com
- +86 189 0672 8277 (WhatsApp / WeChat)